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CUAC 9.x business edition

mohammad saeed
Level 5
Level 5

Hi Guys,

I installed CUAC 9.1 Business Edition and after I licensed I didn't see system configuration menu ! I can see just Engineering and help menu!

What is the problem here?

Thanks

Mohammad Saeed

6 Replies 6

Manish Gogna
Cisco Employee
Cisco Employee

Hi Mohammad,

Did you restart the server after installing the license?

Manish

Hi Manish,

No I didn't I will try now!

thanks

Ok, do let us know if it works.

Manish

Yes now is working fine! Thanks Manish!

Cisco must ask to restart after licensing !

Thanks

Mohammad

Hi Mohammad,

It is already documented to Stop and then restart the services.
Please refer 'Licensing Purchased Software section Step 13 on Page 6-6'

Step 13 Stop and then restart the services, as described in “Service Management” on page 6-9

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cucmac/arc/CUACBE_91110WAG.pdf

~Sathish

Thanks for pointing to the documentation Satish.

Manish