CUCM 11.5 - OS Admin user password change

[dsobrinho]

Hi guys,

how can I reset an account with privileged user admin that was created in CUCM 11.5 and 12.5?
I have the output of the account created but the password stopped working.

admin:show password expiry user list

Password age limits for OS CLI users are:
=================================================
|MAX-age|  MIN-age|
| Days  |   Days  |    UserID
|=======| ========| =============================
| 99999 |       0 |    r2d2adm
| 99999 |       0 |    jaba_support

[Nithin Eluvathingal]

 I assume you are trying to reset the password for "jaba_support" and the "r2d2adm" is your admin account with privilege 4.

Using the command "delete account jaba_support" and add it using "set account name jaba_support"with a new password. Using the "set password" command you can only change the password of the account you are login.

pwrecovery/pwreset will only gives you the option to reset the admin password which was created during the installation.

[dsobrinho]

Hi @Nithin Eluvathingal 

Yes, Exactly as you said. But I tried to remove it and couldn't.

admin:delete account name jaba_support
Expected 1 mandatory parameter(s) and up to 0 non-mandatory parameter(s)
but 2 parameters were found

Command executed without success
Error when executing the command

[Nithin Eluvathingal · Accepted solution]

it not "delete account name jaba_support" the correct format is "delete account jaba_support"