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CUCM 8.5 Role configuration

scondo
Level 1
Level 1

Hi,

 

Want to give customer Help desk user the possibility to change PIN and Credetial ONLY.  So I chose Read/Update User web pages  and Credetial.  If I want to block changes on all the rest of the options on the enduser page how can I do that?

 

Thanks.

 

Sonia Condo

Technical Consultant

 

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

You can't, the roles in CUCM are not that granular that you can choose which settings should be available within a page, or which users/devices/etc they can change their config.

HTH

java

if this helps, please rate

fclsup
Level 1
Level 1

You can do that on the user self care portal:

https://<CUCM ip>/ucmuser/main#userpage

 

That is under general settings Tab.

now if this is not enabled then you can check the roles the user has and enable that with roles first

 

:) Cheers 

NH