08-27-2017 06:19 PM - edited 03-19-2019 12:44 PM
We have connected the PC port and Network port of one SX80 to the Switch accidentally.Customer Claims that The switch went down because of this reason.Is this possible to cause?
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08-29-2017 06:05 PM
You've mentioned both a DX80 and an SX80 in your question - can you let us know which one it was, as they are quite different and could cause a different set of issues depending on which one it is:
ie if it's a DX80, then you could have created a loop on the network, or if it was a SX80, then you have possibly connected an additonal DHCP server to your network which could conflict with other devices. Either way, it's unlikely that the whole switch would have gone down.
Please remember to mark helpful responses and to set your question as answered if appropriate.
08-27-2017 07:18 PM
08-27-2017 07:43 PM
08-27-2017 08:34 PM
@kavithas.theva1 wrote:
we just wondering if this happen
It is very difficult to determine unless I see the output. I want to see if the switch crashed or had a reboot. If the switch crashed, is there the presence of any evidence of a crash.
Without those information I can't even begin to know where to make a guess.
08-29-2017 06:05 PM
You've mentioned both a DX80 and an SX80 in your question - can you let us know which one it was, as they are quite different and could cause a different set of issues depending on which one it is:
ie if it's a DX80, then you could have created a loop on the network, or if it was a SX80, then you have possibly connected an additonal DHCP server to your network which could conflict with other devices. Either way, it's unlikely that the whole switch would have gone down.
Please remember to mark helpful responses and to set your question as answered if appropriate.
09-04-2017 12:13 AM
It was Dx80.Actually i have verified with my Own Lab enviornment.Actually This action Caused Loop and made the switch to Hang.
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