how to toggle between system call handler Greetings Manually in Cisco Unity connections

[KrishnaChaitanyaDonthuboina]

i have built a System Call handler for one site, i setup caller in puts and Uploaded greeting and it working fine 

+++but customer Wanted calls to be transfer to an external number and it should be activate manually

for this i created another handler in the name of "closed hours" and enabled transfer to External number , if the alternate or closed greeting enabled calls will flow to external number  via "closed hours" call handler.

now the problem is how to toggle between the greetings of a call handler for activating and deactivating them

++ I can not use scheduler as the customer wants to do it Manually 

any Ideas ...?

Thanks,

Krishna

[Jaime Valencia]

Use the greetings administrtor to toggle between the standard and alternate greetings as required

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/9x/administration/guide/9xcucsagx/9xcucsag150.html#27874

[KrishnaChaitanyaDonthuboina]

HI Java,

I Configured the same as below, but customer is saying its long procedure, asking for  some short procedure to do it.

For IVR:

1)From landline  phone dial 800012

2) Enter Greeting admin id 50003

3) PIN:XXXXX

4) Enter call handler number 161XXXXXX01

5) Enable alternate greeting  on Night Shifts and Holidays,

6) Switch to Standard Greeting on Normal Working hours

Thanks,

krishna

[Jaime Valencia · Accepted solution]

Their other option is CUC admin.