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Is adding a Billing Server mandatory to view call quality graphs in Prime Collaboration Assurance and Analytics 10.5

Kunal Gill
Level 1
Level 1

Hi,

 

we are in the process of demostrating Cisco Prime Collaboration 10.5 Assurance and Analytics and somehow are not able to pull Call Quality Graphs. The question is Is it mandatory to add a Billing Server to get the missing graphs.

 

Thanks in advance

Kunal

3 Replies 3

Manish Gogna
Cisco Employee
Cisco Employee

Hi Kunal,

Please check the following bug

https://tools.cisco.com/bugsearch/bug/CSCuo76006/?reffering_site=dumpcr

HTH

Manish

Kunal Gill
Level 1
Level 1

Hi Manish,

 

Thank you for the update. This now decides our future approach towards the issue.

BTW would you be able to let us know why the VCS registered endpoints are not displayed in Prime Collaboration 10.5 whereas manually adding the video endpoints works just fine.

 

Thanks

Kunal

As per the following guide you should be able to discover and manage endpoints that are registered to Cisco TMS and Cisco VCS with both PCA Standard and Advanced.

http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/collaboration/10-5/assurance/standard/guide/Cisco_Prime_Collaboration_Assurance_Guide_Standard_10_5/bk_assurance_standard_chapter_010.html

HTH

Manish