Jabber 11-6-0 for Windows Installation and CME Support

[faiqmahdi]

Hi 

I am trying to install Jabber for Windows versions 11.x, 10.x and 9.7 but after the installation, there is no option for "Phone Capabilities Only" 

I have CME 11.0 version but i am not fix the installation for Jabber for CME.  I have tried with different version but nothing help.

I have also tried the installation through the following command:

msiexec.exe /i CiscoJabberSetup.msi CLEAR=1 PRODUCT_MODE=Phone_Mode TFTP=10.20.56.2 LANGUAGE=1033 /quiet

http://www.cisco.com/c/en/us/support/docs/unified-communications/jabber-windows/116446-technote-product-00.html#anc5

As i can see from the following Cisco document:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmelabel.html#40909

Table 48-1 Cisco Jabber Client Support Versions

Cisco CSF Device Type	CME Supported Version	Jabber Client Version
Cisco Jabber for Windows	10.0	9.1.0
Cisco Jabber for MAC	10.5	9.2.1
Cisco Jabber for Windows (phone-only)	10.5	9.2.1

9.2.1 is not available to download from Cisco Jabber for Windows Installation.

https://software.cisco.com/download/release.html?mdfid=284324806&flowid=77788&softwareid=284006014&release=11.6%280%29&relind=AVAILABLE&rellifecycle=&reltype=latest

Any help really appreciate for Installation of Jabber for CME.

[Shashank Mahajan · Accepted solution]

As per the compatibility matrix for CME version 11.0 only Jabber for Windows (Phone only mode) version 9.2.1 is supported.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/requirements/guide/cme11spc.html

The newer versions of Jabber does not work with CME due to a defect in the way it operates. Earlier versions of Jabber use ccmcip query to register to CME while the latest versions of Jabber like 10.5,10.6 uses CUCM-UDS query to register which is not supported on CME 10.5 which is why Jabber registration on Windows or MAC fails.

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCus94093

Jabber for Windows 9.2.1 is not available for download on Cisco.com since it is already End of Life:

http://www.cisco.com/c/en/us/products/collateral/unified-communications/jabber-windows/bulletin-c25-733634.html

[faiqmahdi]

Thanks Shashank for your brief reply.  

So Technically there is no Jabber for Windows for CME 11.0

[Shashank Mahajan]

Yes that is correct.