Jabber on IPAD Phone Services Failing

[Andrew West]

Using Jabber Client 10.5.1 on an iPad to connect into a CUCM cluster 9.1.2(SU2).

I have multiple TCT devices configured correctly on the CUCM cluster allowing me to run Jabber fine over iPhones across 802.11.

I can't seem to get any Ipads working though as it tells me it faills to get device configuration. If I try it full through IMP and then it registers for IM but no phone. If I just try phone it gives me this message.

Is their a device file I need to load or something I am not thinking of ? again it works great for iPhones just not so much on Ipads.

Thanks!

[George Thomas · Accepted solution]

There is a device type Cisco Jabber for Tablet  that needs to be used for iPads. The device name starts with TAB.

[Andrew West]

Of course!!!

 It's been awhile since I did the initial install and forgot about that.

Thanks (it works now)