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RTMT Core Dump Alerts from CUC

Peter Arment
Level 1
Level 1

About every hour we are getting a Core Dump alert from RTMT on our CUC Publisher. I have included the backtrace below. Has anyone seen this kind of error on Unity Connect 10.5?

  ====================================
 backtrace - CUCM
 ===================================
 #0  0x00a578f8 in fork () from /lib/libc.so.6
#1  0x00a1877e in _IO_proc_open@@GLIBC_2.1 () from /lib/libc.so.6
#2  0x00a18a9a in popen@@GLIBC_2.1 () from /lib/libc.so.6
#3  0x08053465 in GetDuplexSettings () at cdpd.c:1852
#4  0x080537e0 in cdpd_read_cache () at cdpd.c:264
#5  0x08053d21 in cdp_readcachedump_timed_out (threadid=0x0) at cdpd.c:169
#6  0x004f6b39 in start_thread () from /lib/libpthread.so.0
#7  0x00a98c2e in clone () from /lib/libc.so.6
 ====================================
 info registers
 ====================================
 eax            0x106f48f0      275728624
ecx            0xb48ff4 11833332
edx            0xf74efbe0       -145818656
ebx            0xb48ff4 11833332
esp            0xf74ed2c4       0xf74ed2c4
ebp            0xf74ed318       0xf74ed318
esi            0x106f48f0       275728624
edi            0xe07000 14708736
eip            0xa578f8 0xa578f8 <fork+312>
eflags         0x10206  [ PF IF RF ]
cs             0x23     35
ss             0x2b     43
ds             0x2b     43
es             0x2b     43
fs             0x0      0
gs             0x63     99
 ====================================
 info threads
 ====================================
 * 1 Thread 0xf74efb70 (LWP 1461)  0x00a578f8 in fork () from /lib/libc.so.6

Thanks in advance...

2 Replies 2

Couldn't find any relevant defect with this, try contacting TAC with below detail for analysis on the same

utils core active list
utils diagnose test
show status
show hardware

CCM trace, RisDC perfmon logs and app/sys logs for the problematic time stamp.

Thanks for the reply...

I didn't see any defects either but thought I would ask the question here in case I missed something. As you suggest, I have opened a support case with TAC.