Setting up a conference phone in CUCM

[mramirez-t]

I need to set up a 7832 phone as a conference phone but in setting up a new device profile, the 7832 is not an option.  The options jump straight from Cisco 7821 to Cisco 7841 with no 7832 as a choice.  Not sure if I can use a different model in setting up a profile?  If I can, which one is best for the 7832?

[Jaime Valencia · Accepted solution]

No, you cannot just use other model, if you don't see it listed, is because either your CUCM release does not support, or you need to install a DevPack to support it

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/matrix/CMDP_BK_CCBDA741_00_cucm-device-package-compatibility-matrix/CMDP_BK_CCBDA741_00_cucm-device-package-compatibility-matrix_chapter_00.html#CMDP_RF_C2DC6BBD_00