Unable to load cop file

simonmossman · ‎10-06-2016

Hi all

I have tried to load the latest 2016 TMZ cop file as below and it fails:

Unsuccessfully installed ciscocm.dst-updater-tzdata-2016c-el5-9.1.2.cop

According to the readme doc you have to have RTMTTz installed which is highlighted in the output below:

VMware Installation:

2 vCPU: Intel(R) Xeon(R) CPU E5-2680 0 @ 2.70GHz

Disk 1: 110GB, Partitions aligned

6144 Mbytes RAM

admin:show version active output

Active Master Version: 9.1.2.13900-10

Active Version Installed Software Options:

dp-ffr.3-1-9.GB.cop

cm-locale-en_GB-9.1.1.1000-1.cop

dp-ffr.3-1-30.GB.cop

cmterm-7941_7961-sccp.9-3-1SR2-1.cop

ciscocm.RTMTTz-updater.2015g-el5-00.9.1.2.cop

cmterm-7912-8.0.4-sccp.cop

cmterm-6945-sccp.9-4-1-3.cop

ciscocm.dst-updater.2015g-el5-00.9.1.2.cop

cmterm-ata190.1-2-1-004.k3.cop

cmterm-6945-sccp.9-3-3-2-es2.cop

cmterm-ata190-qed.1-2-1-004.k3.cop

cmterm-7940-7960-sccp.8-1-2SR2.cop

cmterm-7911_7906-sccp.9-3-1SR2-1.cop

cmterm-7945_7965-sccp.9-3-1SR2-1.cop

ciscocm.dst-updater.2013b-1.el5.9.1.1.cop

admin:

admin:show timezone config

Current timezone: British Summer Time (Europe/London)

Timezone version: 2015g

Any ideas please?

Aseem Anand · ‎10-06-2016

Hi,

(a). Did you perform a restart of the server after the installation of ciscocm.RTMTTz-updater.2015g-el5-00.9.1.2.cop.sgn COP file? If not then please reboot and upload the DST file.

(b). Please check if you have this COP file installed on all of the nodes followed by a reboot.

(c). Set the SELinux mode to permissive and try uploading both the cop files again as per the procedure.

you can change the SELinux mode by:

Utils os secure permissive

Aseem

simonmossman · ‎10-06-2016

Hi Aseem

Thanks for the quick response. The RTMTTz file was placed on the server with the 2015g tmz file so was already in place. I will check the "permissive" command and retry.

Thanks and will let you know the outcome

Simon

simonmossman · ‎10-12-2016

Loaded the 2016.d file no issue..?