We are currently migrating a Unity Cxn 9.1 cluster to 10.5.2. The cluster was installed as "unrestricted" so we are unable to use COBRAS using SSL to migrate voicemail messages. We have been attempting to use COBRAS using CUMI, however, we get the following error whenever trying to export a voicemail message:
[Thread 010], [16/01/21 02:55:44], Processing message:Message details: Recipient Alias=Bob.Smith@example.com, Sender Address=unityconnection@example.com, Subject=[Message from 17012 KEMPTON]
[Thread 010], [16/01/21 02:55:44], (error) invalid WAV path passed to ConstructElmFileForNewMessage on ConnectionCUMIMessageFunctions.cs:C:\Users\Administrator\AppData\Local\Temp\2cf59a78-a029-432e-9dbd-5ca037b67471\ffcb2a65-69a5-4abd-8db9-52c1bfe17e8f.wav
[Thread 010], [16/01/21 02:55:44], (error) failed to create email file from message details in ProcessMessage on ConnectionCUMIMessageFunctions.cs. Message=Message details: Recipient Alias=Bob.Smith@example.com, Sender Address=unityconnection@example.com, Subject=[Message from 17012 KEMPTON]
[Thread 010], [16/01/21 02:55:44],
Messaged download from server so far: 0
I do have a TAC case open on this, they are researching, but thought i'd reach out to the community to see if anyone else has had this issue.
Thanks,
