Unity Connection Ports in BE6K

[Ryan Espedido]

Hi,

We need to maximize the 24 ports of Unity Connection in BE6000. Currently, we can only configure up to 8 ports.

I found that this is a bug in Unity Connection. Just want to verify if this is true also if the below link will solve the problem:

http://www.gossamer-threads.com/lists/cisco/voip/168043

Regards,

Ryan

[Anil Verma · Accepted solution]

No, the changing of the CPU on the BE6K is not supported.

You are running into a defect - CSCud86448

You have two choices, get  patch from Cisco TAC or download and install a COP file.

The COP file is called License Patch COP file and can be found here -

http://software.cisco.com/download/release.html?mdfid=284603371&softwareid=282204704&release=COP-Files&relind=AVAILABLE&rellifecycle=&reltype=latest

[Ryan Espedido]

Hi anilve,

Thank you for this information. It was very helpful.

I can't access https://supportforums.cisco.com/community/netpro/collaboration-voice-video/unified-comm-application/blog/2013/04/17/unity-connection-911-unable-to-create-more-than-8-ports though.

Regards,

Ryan

[keglass]

Ryan,

That link was replaced with new information. Please see Anil's latest post. Sorry for the confusion.

Hope that helps,

Kelli Glass

Moderator for the Cisco Collaboration Community