Unknown CtiLineOpenFailure reason code

[Sergei Gorbunov]

Hello!

I a have a following message in my publisher log:

%UC_CTI-3-CtiLineOpenFailure: %
 [CTIconnectionId=1]
 [DeviceName=SEP80E86F222332]
 [DirNum=5502]
 [Partition=PT_EndUser_devices]
 [UNKNOWN_PARAMTYPE:Reason=-1932787488]
 [AppID=Cisco CTIManager]
 [ClusterID=StandAloneCluster]
 [NodeID=RIACCM-PUB]: Unable to open the line

There is no such reason code in cisco documentation (8CCC00E0). Can anyont say what it means?

Thanks for advance!

[Mohammed Khan]

0x8CCC00E0 is internal code, hence it's not documented on CCO.

Delete and recreate the device, that should fix this issue. If not please open a TAC case to track this issue.