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Call Handler Migration to RingCentral

ttracy
Level 1
Level 1

Hello, 

I am in the process of migrating our voice suite from cisco to a 3rd party phone provider and am looking for tools to help identify call handlers in use and export them efficiently. Currently we have a Unity configuration that is outdated and many of the call handlers are not in use. Are there any ways to see what is being used, which DID it is associated to, Caller input options, and export them for an easy migration? 

Thank you all in advance

1 Reply 1

aswadb397
Level 1
Level 1

@ttracy wrote:

Hello, 

I am in the process of migrating our voice suite from cisco to a 3rd party phone provider and am looking for tools to help identify call handlers in use and export them efficiently. Currently we have a Unity configuration that is outdated and many of the call handlers are not in use. Are there any ways to see what is being used, which DID it is associated to, Caller input options, and export them for an easy migration? 

Thank you all in advance


How critical is it for your organization to accurately identify and export call handlers that are currently in use versus those that are outdated or inactive?