I know that "The Business Edition 6000 Cisco Unified Contact Center Express supports up to 100 concurrent call center agents with agent-based service" but ....
How is this enforced?
can 110 or 120 Agents concurrent be loged in if there is available ccx licenses?
What about HA, it is active active for ccx since 8.6 ver
I would really appreciate answers
BRegards
