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anyconnect uninstall not removing everything

fishingredneck6
Level 1
Level 1

hey when I uninstall anyconenct and reinstall it all the old information is stillt here :/ how can I fix this? my guess is it is something int he registry but where exactly? I have looked but cant find it!

5 Replies 5

ErickBCCNA
Level 1
Level 1

When you uninstall the client, search your computer for 2 files.

  • preferences.xml
  • preferences_global.xml

That should do the trick. You can delete the folder structure those files live in as well to be complete.

Jeet Kumar
Cisco Employee
Cisco Employee

After un-installing the Anyconnect client make sure to delete the following folders:

C:\ProgramData\Cisco (Delete the Cisco AnyConnect Secure Mobility Client folder)

C:\Users\Jeet Kumar\AppData\Local\Cisco (Delete the Cisco AnyConnect Secure Mobility Client folder)

It should take care of your issue,

Thanks

Jeet Kumar

Hi, do you know the path for mac and linux? 

You should be able to find the AnyConnect files for Linux and Mac under 

/opt/cisco/secureclient

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skicomputer1965
Level 1
Level 1

I ran a powerscript  (below) to find the Product number of Cisco on the system then I ran the

MicrosoftProgram_Install_and_Uninstall.meta.diagcab

 

get-wmiobject Win32_Product | Format-Table IdentifyingNumber, Name, LocalPackage -AutoSize