WSA Webroot Malware Category DAT files Not Updating

[Albert Ali]

I have two wsa's that have not updated their webroot dat files since may 16th. I have tried a manual update and it still has not updated. I am not sure if any new updates have been released and availalbe. Is there a way I can verify what the most recent dat files are??

[Ben Morgan]

Did you ever resolve this issue. I have the webroot failing to update aswell. Will log a TAC case, but checking to see if you have had any progress?

Ben

[Albert Ali]

Yes. It was a problem on the vendor side which they resolved.