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Unable to find call recording option for workspace

Hi, 

I'm having trouble finding the option to enable call recording for Workspaces. A customer of mine has Imagicle call recording enabled for users in the Control Hub. They recently purchased Workspace licenses and configured them in the CH. However, I can't seem to locate the call recording options under the 'Calling' tab or 'Call Experience.' Could you assist me with this?

ShalidKurunnanChalil_0-1713538848763.png

 

doc reference: https://help.webex.com/en-us/article/ilga4/Manage-call-recording-for-Webex-Calling#wbxch_t_account-creation_imagicle 

ShalidKurunnanChalil_1-1713538931781.png

 

Regards,

 

 

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