WxConnect MMS not triggering flow

[Jon Snipes]

I setup a new SMS number and have a simple flow to test receiving and sending which works.  When I send an MMS message to the number I do not see the flow execute.  Is there anything "extra" that needs to happen for MMS to process ?

[Connect - Tanuj]

Hi @Jon Snipes - Are you trying to do this in a Webex Connect Sandbox Tenant, or in a production tenant? If it's a production tenant, please work through support teams/your account manager to get MMS enabled for the number you are trying to receive an incoming MMS message on. Once that's done, you can use API to Send MMS messages and/or configure an Outbound Webhook to receive a copy of the incoming MMS message content to the configured Webhook. 

[stgreenb]

@Jon Snipes , MMS is not currently supported in flow builder (its in our backlog), but you can do MMS via our APIs (note this is API is in production sites, not sandbox).  

[Jon Snipes]

Is there any way to receive an MMS?  I understand the sending via API side.

[Jon Snipes]

Specifically I found the outbound MMS API guide (https://developers.imiconnect.io/reference/mms-api) but there is no info on receiving MMS.  If I try and use the "Get SMS" (https://developers.imiconnect.io/reference/get-sms-v1) I get an error that says the URI does not accept GET requests.

The send and receive is supported based on this doc - https://imimobile.com/blog/new-webex-connect-features-10dlc-mms-and-more

So how can I get notified on inbound MMS or at least pull a history of inbound MMS I can parse through?