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609
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5
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Scroll bar missing on recordings

KimberNelson
Level 1
Level 1

With the latest update of 40.11, we have lost the ability to scroll down to see the bottom of the video to be able to edit.  The scroll bar is missing and zooming out does not work to view the controls at the bottom of the window. Scrolling on the touch screen does not work either.  Anyone else seeing this?

Scroll bar missing.png

3 Replies 3

Kathy N.
VIP
VIP

I tried the scroll and it did not change what I saw for the video display and the bottom control bar on the video would not show.  I was using Google Chrome when I tested it.  What browser were you using?

 



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Kathy N.
VIP
VIP

We have the same issue in both a Chrome and Firefox browser.  Posted an almost identical question myself about the same time you posted this.  I'm going to open a TAC ticket as well.



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I did find out that you would have to Zoom out to about 75% to see the entire screen.  This is not ideal when viewing on a regular laptop screen.