AIR-CAP2702E-S-K9

[Andrey128]

I have such access point AIR-CAP2702E-S-K9"

Site

https://www.cisco.com/c/dam/assets/prod/wireless/wireless-compliance-tool/index.html

is showing that it is for Thailand.

Wireles controller is configured for Thailand

Access points AIR-CAP2702E-E-K9 working as expected, but for  AIR-CAP2702E-S-K9 it disables 5GHz band

What is the problem?

[Sandeep Choudhary]

Paste the output of these commands:

sh sysinfo from WLC

sh version from AP

Regards

Dont forget to arte helpful posts

[Andrey128]

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 8.0.140.7
Bootloader Version............................... 1.0.20
Field Recovery Image Version..................... 7.6.101.1
Firmware Version................................. FPGA 1.7, Env 1.8, USB console 2.2
Build Type....................................... DATA + WPS

System Name...................................... wlc01-ha
System Location.................................. IT room
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
Redundancy Mode.................................. SSO
IP Address....................................... 10.105.208.4
IPv6 Address..................................... ::
Last Reset....................................... Software reset
System Up Time................................... 17 days 6 hrs 28 mins 8 secs
System Timezone Location.........................
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180

Configured Country............................... TH  - Thailand

--More-- or (q)uit
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +39 C
External Temperature............................. +24 C
Fan Status....................................... OK

State of 802.11b Network......................... Disabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 4
Number of Active Clients......................... 100

Burned-in MAC Address............................ 00:9E:1E:E3:49:00
Power Supply 1................................... Present, OK
Power Supply 2................................... Absent
Maximum number of APs supported.................. 500
System Nas-Id....................................
WLC MIC Certificate Types........................ SHA1/SHA2

--------------------------------

sh version from access point cannot get as it was removed. It joinde controller, controller identified it as Thailand region but did not enable 2.4/5 Ghz interfaces (they in down state)

We've tried in another controller, it behaived the same.

[mustafa_yemen48@yahoo.com]

my country (yemen) is  not list in the WLC  what can i do

[Sandeep Choudhary]

Ask to your supplier about it. He may help you.

Regards

Dont forget to rate helpful posts

[Leo Laohoo]

It is because the controller is configured for two conflicting Regulatory Domain.

When a controller is a host of two (or more) conflicting Regulatory Domain, only the common "denominator" is enabled and the conflicting radios/frequecies are disabled.

[Andrey128]

only one regulatory domain is configured on wireless controller - TH

[Leo Laohoo]

Thailand means the Regulatory Domain of the AP should be "-S". The conflicting Regulatory Domain is "-E" therefore the APs may have one of the radios disabled.

[Andrey128]

this seems the cause,

how can I add support for -S regulatory domain?

I usually adding respective country, for this case some other settings should be applied?!

[Andrey128 · Accepted solution]

I've just upgraded firmware on controller from 8.0.140 to 8.3.121 and now in "country" settings I can see access points type which are expected -E & -S

thanks.

[rsantiago111]

Hello everyone. 

Can i ask someone how to configure AIR-AP1832I-E-K9 Ligthweigth to autonomous.

[Leo Laohoo]

---

@rsantiago111 wrote:

Can i ask someone how to configure AIR-AP1832I-E-K9 Ligthweigth to autonomous. 

---

1800/2800/3800 no longer support autonomous IOS.  Autonomous AP concept has been replaced with Cisco Mobility Express where the AP is turned into an independent WLC while acting as an AP too. 

[rsantiago111]

But we need this access point to be autonomous because where going to use 24 units of this ap (air ap1832i-e-k9)

[rsantiago111]

also I don't have controller. when I connect from my laptop to air ap1832i it gives me error "waiting for uplink IP address and reachable default gateway" I used 10.0.0.5 and subnet 255.255.255.0 at my laptop lan.