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cisco-access points

Thushara
Level 1
Level 1

hello team,

we were using the controller of 8.0.121.(ios-version)

all access points in flexconnect mode of model(1252/1261/3502/3702)

Issue description:

every now and then the access points keeps disassociating from the controller even though the HA has been configured.

And after rebooting the access points those access points got registering back to the respective controller.

Didnt found any issue with the network(isp issue).

Debug part:

executed the below commands:

#show controllers | in eset
Jammer Radio resets: 0
Radio PCI resets:0
Last radio reset code: 37
Radio resets - total:33 retries:0 failed:0
Reset Stats: Start Cnt: 4, Recovery: Cnt 0, Last Ret: 0, Fails: 0, Recvry Status: Stalled NO, In Prog NO


*Jul 26 05:09:49.163: %AAA-3-BADSERVERTYPEERROR: Cannot process authentication server type radius (UNKNOWN)
*Jul 26 05:09:49.163: %DOT11-7-AUTH_FAILED: Station b072.bf40.9bff Authentication failed

Please confirm is that issue is because of the radio reset and the bug related to it?

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuv22951/?referring_site=bugquickviewclick

what would be the best solution.

Regards,

R

1 Accepted Solution

Accepted Solutions

8.0140.0 is the TAC recommeded software release in 8.0 series. I would go with that first & see this issue persist

http://www.cisco.com/c/en/us/support/docs/wireless/wireless-lan-controller-software/200046-TAC-Recommended-AireOS.html#anc6

HTH

Rasika

*** Pls rate all useful responses ***

View solution in original post

1 Reply 1

8.0140.0 is the TAC recommeded software release in 8.0 series. I would go with that first & see this issue persist

http://www.cisco.com/c/en/us/support/docs/wireless/wireless-lan-controller-software/200046-TAC-Recommended-AireOS.html#anc6

HTH

Rasika

*** Pls rate all useful responses ***

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