01-29-2024 09:33 AM
Hi.
Community members I have AIR-AP2802E as A controller that has been working not until resently when Aple Phone & IPAD uses complain they can no-longer connect to use internet service on the wireless device.
Secondly , I can no longer login into the device to setup more SSID as usual.
I don't know if anyone has encountered this kind of issues.
Regards
2D-TECHJ
01-29-2024 09:36 AM
- Sorry , but if you are unable to logon to this mobility express based AP , then there is not much you can do , perhaps reset and configure again from scratch ,
M.
01-29-2024 10:26 AM
Have you tried console access?
Are you using local admin credentials to login or is it configured to use AAA services like RADIUS / TACACS?
If admin access is with Local credentials, then like marce1000 said in his post, you can't recover password for ME. You need to reset AP to factory defaults and configure it from the beginning.
Process to factory default the AP:
Important things to remember:
CJ
/**Please rate all helpful responses**/
01-29-2024 12:56 PM
When you say you cant login, is this via GUI or CLI? If GUI try CLI
Have you tried rebooting it? Are other clients connecting?
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