Cisco AP 1552E RF-1 LeD not working and not join wlc

[mohammad saeed]

Hi guys,

I have Cisco AP outdoor 1552E and I connected with switch and power cord for power... I see RF-1 LED not working and can not see it in the WLC! 

What could be the problem?

Actually I worked with this model before and work fine after connected with power. but in this case doesnt work!

Thanks

Mohammad

[mohammad saeed]

I telnet inside one of AP 1552E and I saw this:

show ver

cisco AIR-SAP1552E-M-K9 (PowerPC 8349) processor (revision A0) with 98294K/32768K bytes of memory.
Processor board ID FCZ1837H04N
PowerPC 8349 CPU at 533Mhz, revision number 0x0031
Last reset from power loss
AVR Microcontroller 2 - SW Version: 00.01.09
AVR Microcontroller 6 - SW Version: 00.01.00
4 Gigabit Ethernet interfaces
2 802.11 Radios

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 1C:DE:A7:DE:4D:A0
Part Number : 73-13538-02
PCA Assembly Number : 800-31224-01
PCA Revision Number : 03
PCB Serial Number : FOC18323903
Top Assembly Part Number : 800-34853-05
Top Assembly Serial Number : FCZ1837H04N
Top Revision Number : A0
Product/Model Number : AIR-CAP1552E-M-K9

the product name is AIR-CAP1552E-M-K9 and here is mention differenet cisco AIR-SAP1552E-M-K9 (PowerPC 8349) processor (revision A0) with 98294K/32768K bytes of memory.

Is i a proble and need to change the FW?

[Ric Beeching]

Hi,

So it receives an IP as you can telnet on to it.

Do you see AP Join logs on the 1552E?

Do you see AP Join logs on the Cisco WLC?

Can you do a show sysinfo and show country on your WLC?

Ric

[mohammad saeed]

AP cannot see the wlc! 

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 8.3.122.0
Bootloader Version............................... 1.0.20
Field Recovery Image Version..................... 7.6.95.16
Firmware Version................................. FPGA 1.7, Env 1.8, USB console 2.2
OUI File Update Time............................. Sun Sep 07 10:44:07 IST 2014

Build Type....................................... DATA + WPS

System Name...................................... MTHL_WLC_1
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
Redundancy Mode.................................. Disabled
IP Address....................................... 10.80.18.6
IPv6 Address..................................... ::
Last Reset....................................... Software reset
System Up Time................................... 7 days 16 hrs 1 mins 28 secs
System Timezone Location......................... (GMT +3:00) Baghdad
System Stats Realtime Interval................... 5

--More-- or (q)uit
System Stats Normal Interval..................... 180

Configured Country............................... SA - Saudi Arabia
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +45 C
External Temperature............................. +23 C
Fan Status....................................... OK

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 1
Number of Active Clients......................... 14

OUI Classification Failure Count................. 0

Burned-in MAC Address............................ F8:C2:88:8C:4B:40
Power Supply 1................................... Present, OK
Power Supply 2................................... Present, OK
Maximum number of APs supported.................. 500
System Nas-Id.................................... MTHL_WLC_1
WLC MIC Certificate Types........................ SHA1

--More-- or (q)uit
(Cisco Controller) >show country

Configured Country............................. SA - Saudi Arabia
Configured Country Codes
SA - Saudi Arabia.............................. 802.11a Indoor,Outdoor / 802.11b / 802.11g

(Cisco Controller) >

[Ric Beeching]

Thanks! What version is the 1552 AP running, k9w7 or k8w8? You may need to convert the software to lightweight (k9w8). 

sh version

show boot

Thanks,

Ric

[mohammad saeed]

ap#show version
Cisco IOS Software, C1550 Software (C1520-K9W7-M), Version 15.2(2)JB, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Tue 11-Dec-12 05:12 by prod_rel_team

ROM: Bootstrap program is C1550 boot loader
BOOTLDR: C1550 Boot Loader (C1520-BOOT-M) LoaderVersion 15.2(2a)JA, RELEASE SOFTWARE (fc1)

ap uptime is 23 minutes
System returned to ROM by reload
System image file is "flash:/c1520-k9w7-mx.152-2.JB/c1520-k9w7-xx.152-2.JB"
Last reload reason:

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco AIR-SAP1552E-M-K9 (PowerPC 8349) processor (revision A0) with 98294K/32768K bytes of memory.
Processor board ID FCZ1837H04N
PowerPC 8349 CPU at 533Mhz, revision number 0x0031
Last reset from reload
AVR Microcontroller 2 - SW Version: 00.01.09
AVR Microcontroller 6 - SW Version: 00.01.00
4 Gigabit Ethernet interfaces
2 802.11 Radios

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 1C:DE:A7:DE:4D:A0
Part Number : 73-13538-02
PCA Assembly Number : 800-31224-01
PCA Revision Number : 03
PCB Serial Number : FOC18323903
Top Assembly Part Number : 800-34853-05
Top Assembly Serial Number : FCZ1837H04N
Top Revision Number : A0
Product/Model Number : AIR-CAP1552E-M-K9

Configuration register is 0xF

ap#

BOOT path-list:
Config file: flash:/config.txt
Private Config file: flash:/private-config
Enable IOS Break: no
HELPER path-list:
NVRAM/Config file
buffer size: 32768
Mode Button: on
Radio Core TFTP:
ap#

thanks for help

[Ric Beeching · Accepted solution]

No problem. So you are definitely in Autonomous mode:

System image file is "flash:/c1520-k9w7-mx.152-2.JB/c1520-k9w7-xx.152-2.JB"

Try a show flash to see if there is a k9w8 image which is possible but otherwise you will need to download a lightweight image and upgrade the image manually:

https://software.cisco.com/download/release.html?mdfid=283791419&flowid=24862&softwareid=280775090&release=15.3.3-JF&relind=AVAILABLE&rellifecycle=ED&reltype=latest

Assuming you use TFTP for example it is as simple as:

archive download-sw tftp://<ip address>/<file name> flash:

[Confirm]

e.g. archive download-sw tftp://10.1.2.3/c1550-k9w8-tar.153-3.JF.tar flash:

Reload once downloaded and it will boot into LW mode.

Ric

[mohammad saeed]

ap#show flash:

Directory of flash:/

2 -rwx 6923 Mar 1 1993 00:22:13 +00:00 event.log
3 -rwx 149 Mar 1 1993 00:00:34 +00:00 env_vars
4 -rwx 1912 Mar 1 1993 00:22:12 +00:00 config.txt
5 drwx 1344 Jan 1 1970 00:09:08 +00:00 c1520-k9w7-mx.152-2.JB
205 -rwx 5 Mar 1 1993 00:22:12 +00:00 private-config
206 -rwx 1048 Mar 1 1993 00:22:12 +00:00 private-multiple-fs

31610880 bytes total (20082688 bytes free)
ap#

[Ric Beeching]

No lightweight image available so you will need to download from Cisco or see if your company has an image available.

Ric

[mohammad saeed]

do I need to do this:

conf t
boot system flash:/c1520-k9w7-mx.152-2.JB/c1520-k9w7-xx.152-2.JB

to boot the flash...Right!

[Ric Beeching]

Unfortunately not you need an image that has k9w8 in it which means it is lightweight and will use your WLC.

[mohammad saeed]

archive download command not showing!

I have copy tftp...Is it OK?

Thanks

[mohammad saeed]

I have this image /c1550-k9w8-mx.153-3.JA Is it OK?

Thanks

[mohammad saeed]

Hi Ric,

I put old image in AP c1520-k9w7-mx.152-2.JB in boot system but after that I couldn't access by telnet and I am in console now but AP not taking the IP address...How can I solve this problem?

Thank you for your help

Mohammad

[Ric Beeching]

Hi Mohammad,

That is also an Autonomous image meaning the AP won't use the WLC. You can probably enable telnet access with:

So the AP is no longer picking up an IP via DHCP? You need to use the image you last posted with k9w8 in it as that is a Lightweight image.

Ric