RF Heat Maps not shoiwng in Prime 3.10

[scottbreslin]

Hi,

We have recently deployed Prime 3.10.2 and added a 9800-L (SW 17.6.4) along with 10 X 9130 APs..

On adding the APs to the site maps within Prime, there is no RF heat maps being emitted from them.

Just wondering if any has come across this issue and has a potential solution/work around.

Thanks 

Scott 

[eglinsky2012]

Works for me. Make sure you have the band(s) you want to see coverage for selected and that "Coverage" is selected in the dropdown:

[scottbreslin]

Thanks for the reply.  However, I checked all the settings at they appear to be correct.  Therefore, I think we have more of an in-depth issue that is going to require Cisco TAC to investigate.

[Joshpre]

Hi,

Was there a solution to this issue as I'm experiencing the same?

[jont717]

Any update?  We are seeing the same thing happen in 3.10.2, fully patched.  Random AP's not showing heatmaps. 

[Joshpre]

Nope, Ours appears to be related to Netconf-yang not running correctly. Currently have a ticket with Cisco TAC BU team:

KCH-9840-WLC01#sh platform software yang-management process
confd : Not Running
nesd : Running
syncfd : Running
ncsshd : Running
dmiauthd : Running
nginx : Running
ndbmand : Running
pubd : Running
gnmib : Not Running