If not wrf, what other alternatives would you like to see? Camtasia may not be the right recording solution based on our architecture.
If you could write the requirements for a WebEx recording alternative, what would be the top 3 product features you would integrate? What would be the top 3 things you would change in our current solution?
Thank you for your candid comments. That's what this community is for. Candid feedback and looking at ways to incorporate your feedback to improve our products.
Technical Marketing Engineer
Since you asked, I'd like to see:
- WebEx drop the wrf/arf format altogether and give me the option to record directly to avi.
- Include the ability to insert markers in NBR at the time of recording.
- Beef up the editor with the ability to configure which codec to use, discrete control over input/output rates and the ability to select and adjust CBR/VBR for the recording and select target platforms for output.
The recording tools itself is no so much the problem as is the inability to control the most basic aspects of the recording and the output to a proprietary format. At the very least, I'd like to see better conversion tools built-in to the existing solution. The current editor does a very shoddy job of converting to WMV or SWF, usually dropping frames, getting audio out of synch and taking an extremely long time to do it.
For me it's a no brainer to use a scraper like Camtasia. I get an AVI I can output to any venue I want, at any resolution I want, at any bit rate I want, compressed by whatever codec I choose. Using Camtasia I can have the recording available on my website (silverlight or flash) or on mobile devices within an hour or so of the session end. Using ARF/WRF it takes several days as I have to wait overnight for the conversion, and then watch the entire presentation for dropped frames & out-of-synch audio, then rinse & repeat until I get an acceptable conversion, which could take days. Only then I can start setting up outputs.
I discussed your thoughts and requirements to product management. The good news is that they wholeheartedly agree with you. The not so good news is that the changes they proposed to make to our recording format did not make it onto the roadmap for our the WBS28 release.
The planning for WBS29 has not started yet so I don't know what changes to our recording format are being discussed for that release.
We make thousands of WRF recordings each year and really appreciate the compact size of those recordings. So we hope that whatever changes Cisco/Webex makes in the future will not destroy what we have found to be a particularly attractive feature of the Webex local recorder and the WRF format. At the same time, we would like to be able to offer edited recordings in both WRF and FLV format. Adding a new FLV conversion option to the Webex Recording Editor would be a great.
Am I missing something here? The document posted shows how to convert an ARF file to WMV, but I don't see any information on how to convert the WRF file that I already have recorded.
The subject of this topic and the document are both supposed to be about converting the WRF file, but neither actually has that information. I can't even open the WRF file in Network Recording Player. The players that support the WRF don't have any conversion options.
I agree with the other posts here. Why make it so difficult for customers to save a recording of their event in a format they can actually use?
That said, does anybody have information on how to convert the WRF file?
Converting the WRF is actually pretty simple. The problem is it doesn't work so well. Be prepared for extreme file bloat, dropped frames and out of synch audio. Watch the entire file after you convert. And BTW it will take longer than real time for the conversion, so set this up when you got plenty of time.
1. Download and install the WebEx recording editor from your WebEx site.
2. Open the WebEx recording editor
3. Open your WRF
4. Select File > Export To...
5. Pick a location and give your WMV a name
6. Click Save
Then wait, and wait, and wait, and wait, and wait, then wait some more, then wait, and wait—well you get the idea.
When it's all done, watch the video. If the number of dropped frames is acceptable, and the audio hasn't gotten too out of synch your done. Otherwise goto step 1.
i have WRF files saved on my desktop now i want them to play directly or convert to other format and play.
first i tried to play them using webex player 2.8 but getting an error "update player and try again"
then i searchd for latest version but icouldnt fin any latest version than 2.8
2. I downloaded webex recording editor 2.8 and tried to convert WRF to WMV
then i got an error "windows media player 9 or higher version needed to convert"
but am having windows player 12 installed
when i tried to play file by using webex recording editor 2.8 am geting audio but not video
Some where i've seen that on windows7 webex recording editor 3.0 works
but where can i download 3.0 version editor.
kindly provide me link to download webex recording editor 3.0 else
plz tell me how can i convert to other format so that i can play with any player
and i need it very urgent as i've lot of wrf files to refer.
kindly provide me a solution.
THANKS a lot
I seem to recall in the not so distant past that I actually had to downgrade my WMP to get the recording editor to work properly. I abandoned WebEx's proprietary tools some time ago so the details are a little fuzzy.
It may be as simple as downloading the WM Encoder 9 to get all the codecs etc, that the WebEx tools might be looking for.
Hope this helps.