for .arf files all you need is the NBR player, however when using mp4 there is an additional component which WebEx requires you to log-in for tracking purpose, if you deceide to convert in to mp4 format. Please see atached screenshot for more details and this link with additional info.
NBR-mp4.jpg 28.1 K
Good afternoon Amit,
The conversion tool will automatically be added to the WebEx ARF player once you have authenticated your webex account. If you do not have a webex account you can try this link https://meetings.webex.com/client/T27LD/nbr2player.msi which may be able to get you around that.
Jason A. Leeser
IT Support Specialist
Online & Executive MBA Programs
Fox School of Business
Thanks a ton Jason for your help, this nbr2player is real thing.. making conversion successfully. I hope now I can play webex recording on the go.
From: community(mailer list)
Sent: Monday, February 20, 2012 11:45 PM
To: Amit Singh -X (amitsi4 - Acesoft Labs Inc at Cisco)
Cisco Communities <https://communities.cisco.com/index.jspa>
Re: Converting recorded sessions to MP4
I have the same problem. I have some recordings in .arf that i'd like to convert mp4 for watching them in my ipad. The problem is that, though I have created a free webex account, I don't Know what url I must sign to be able to convert. I have the account and the password, but as I say, I don't know what url I must introduce.
I have downloaded the program you say (https://meetings.webex.com/client/T27LD/nbr2player.msi)), but still I need to put an url when I want to convert mp4.
Please, give me a solution.
Jose Ramon Borbolla
I know this thread is a year old, but we are new WebEx customers and our site is using SAML SSO for our users to authenticate. As such this dialog box causes our users to get errors when attempting to login since this box doesn't support SSO Authentication.
With iOS and Andriod devices becoming more and more prevalent, you would think Cisco would want it's content to be playable on all devices without making their users jump through all these hoops. As we are an educational institution this is a major reason why we selected WebEx and it's disheartening to see that our users can't convert their recordings due to these components not being included.
Can someone from Cisco or WebEx please provide an installer for these extra components? and why aren't they just included with the Network player? I will also open up a support ticket on this too.
I just wanted to respond to acknowledge that we are listening to you and your feedback. The WebEx product teams are working towards providing standards based recordings, e.g. MP4. This is something that is on our roadmap. While I cannot publicly disclose an official date of arrival, I can tell you work is in progress to address this.
Which site URL do I need to enter?
The version of the converter has to match the version of the player so it is best to download the converter from the same site you downloaded the player. Typically you use the site where you have your webex account, tools are under the user/Meeting Center >> Support >>Download on the left side after log-in. The MP4 will be additional tool and so the URL is again your WebEx site with WX credentials.
Please help out, I have searched around and have done all things suggested, but no progress
I tried the url where I downloaded my webex recording player
which didn't work, error message said "incorrect url"
then I tried www.webex.com, still didn't work, same error message
then I tried meetingcenter.webex.com, still didn't work, same error message.
what is the right url to use? this has been really frustrating
tried everything for url, still showing incorrect url, please advise
here are the urls I've tried:
none of them works, this has been very frustrating...