Problemas con NSS 322

[mreyes_tis]

Estimados,

Saludos estoy con un problema y necesito ayuda urgente, en mi empresa se han adquirido dos dispositivos NAS Cisco modelo NSS322, no han sido ingresados al dominio, los PCs que se conectan al NAS si, el problema es que cuando los usuario intentan ingrasar les aparecen diversos errores, como:

- The specified network name is no longer available

- An unexpected network error occourred

- Puede que no tenga permiso para utilizar este recurso de red

He encontrado las solucion que consiste en hacer unos cambios en el registro de Windows, despues de hacer los cambios y reiniciar el PC, los usuarios ingresan sin problemas, pero por politicas del dominio los cambios despues de un tiempo vuelven atras, he solicitado al cliente validar los cambios en el dominio, pero el cliente no lo acepta dice que debo adaptar mis equipos a las politicas de ellos, quienes tienen habilitado algo de firmar digitalmente las comunicaciones, esa seria la causa del error, alguien sabe como arreglar esto, he buscado en google pero hasta ahora nada.

No se si es el lugar correcto dentro del sitio para hacer esta pregunta.

Saludos

[keglass]

Saludos,

I translated your post, and it looks like you are having trouble with network errors.  The best place for you to find a solution is the Cisco Support Community.

The Collaboration Community does not provide technical support and is not staffed with technical support experts.  I recommend you post this and future technical support questions to the Cisco Support Community (https://supportforums.cisco.com/index.jspa) where our Cisco technical support experts provide assistance.   Another option is to open a ticket with the Cisco Technical Assistance Center (www.cisco.com/go/support) to get expert debugging assistance.

We do encourage you to participate in the Cisco Collaboration Community and to also join our Cisco Collaboration User Group program!  In the community, we encourage your discussion/sharing around collaboration topics and Cisco Collaboration Solutions, including business and IT requirements, industry trends, process, culture/organization issues, how collaboration can be used to transform businesses, vendor selection, adoption, training, architecture, licensing, and product features/functionality. If you are a customer or partner, you can also join the user group program to be eligible for member-only events and influence product direction.

We hope to hear from you again.

Kelli Glass

Moderator for the Cisco Collaboration Community

[mreyes_tis]

Hi Kelli,

I make the case in site https://supportforums.cisco.com/index.jspa, but

when finish the site don,t give number, anyway my user is mreyes_tis.

You can assign high priority this case?

Thanks

Marco Reyes Rasse I Telefónica

Ingeniería de Seguridad S.A.

Responsable TI I Seguridad de la

Información I Edificio Gemelo #119,

Piso 2, Providencia, Santiago de

Chile mreyes@tiseguridad.clI Tel.:

+56 2 339 51 78 I

www.telefonica.es/ingenieríadeseguridad

El mar, 17-01-2012 a las 11:06 -0700, kelli.glass escribió:

www.cisco.com/go/support

[keglass]

Saludos,

In order to get a number, you need to open a ticket with the Cisco Technical Assistance Center at this link (www.cisco.com/go/support)

It sounds like you posted to the Support Community, which is also very helpful.  I suggest you try contacting Cisco's TAC for more information and assistance.

Kelli

[mreyes_tis]

Hello Kelli,

I send screenhot with error when i sign in the site

www.cisco.com/go/support, with my user mreyes_tis, i don't have contract

number.

Please helpme with this problem is realy urgent

Regards

Marco Reyes Rasse I Telefónica

Ingeniería de Seguridad S.A.

Responsable TI I Seguridad de la

Información I Edificio Gemelo #119,

Piso 2, Providencia, Santiago de

Chile mreyes@tiseguridad.clI Tel.:

+56 2 339 51 78 I

www.telefonica.es/ingenieríadeseguridad

El mié, 18-01-2012 a las 10:26 -0700, kelli.glass escribió:

Cisco Communities

Re: Problemas con NSS 322

created by Kelli Glass in Unified Communications - View the full

discussion

[keglass]

I am sorry you are having so much trouble.  Please try the Cisco Global Technical Services Guide for more information.

http://www.cisco.com/web/partners/services/resources/tsquickstart/downloads/Global_Technical_Services_Quick_Start_Guide.pdf

Kelli