1 Reply Latest reply: Mar 12, 2012 11:35 AM by kelli.glass RSS

Custom Phone Background for Cisco IP Phone 7941 G displays black


I have followed the steps here: https://supportforums.cisco.com/docs/DOC-18765


I see the image on the Desk Phone but when I select it - it is all black.


This is supposed to be a logo image for the company


Any suggestions?



  • 1. Re: Custom Phone Background for Cisco IP Phone 7941 G displays black



    This community does not provide technical support and is not staffed with technical support experts.  I recommend you post this and future technical support questions to the Cisco Support Community (https://supportforums.cisco.com/index.jspa) where our Cisco technical support experts provide assistance. Another option is to open a ticket with the Cisco Technical Assistance Center (www.cisco.com/go/support) to get expert debugging assistance.

    We do encourage you to participate in the Cisco Collaboration Community and to also join our Cisco Collaboration User Group program!  In the community, we encourage your discussion/sharing around collaboration topics and Cisco Collaboration Solutions, including business and IT requirements, industry trends, process, culture/organization issues, how collaboration can be used to transform businesses, vendor selection, adoption, training, architecture, licensing, and product features/functionality. If you are a customer or partner, you can also join the user group program to be eligible for member-only events and influence product direction.

    We hope to hear from you again.


    Kelli Glass

    Moderator for the Cisco Collaboration Community