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Service Provider - WiFi adoption

znajmudd
Cisco Employee
Cisco Employee

I would like to generate some discussion about some recent Service Provider interest in the use of WiFi as a complementary technology, to support 3G / 3.5G data offload (capacity), or innovative use cases.

We recently saw several articles on AT&T enabling iPhone Data Plan users to access AT&T's 20k Hotspots, using one-time simplified access mechanism. This was a method to help improve capacity on the 3G network.

Are there other models where SP's view WiFi as a complementary or supportive technology?

Are these specific use cases?

Look forward to everyone's thoughts.

Sincerely,

Zeeshan

5 Replies 5

mgrayson
Cisco Employee
Cisco Employee

So, I would characterise SP's view of WiFi into 3 phases:

Phase 1: SPs originally have viewed WiFI as competitive. Early hotspot providers were rolling out 802.11b based systems when GPRS was delivering a few 10s of kbps. They reacted by defining the Interworking-WLAN architecture to combat that threat, allowing WiFi to be integrated from an architecture and commercial model perspective.

Phase 2: HSPA/EV-DO deployment. Now the operators were able market service at speeds approaching those being delivered by WiFi systems. The ubiquitous coverage of cellular then allowed them to compete with WiFi systems, except for romaing scenarios where the transparecy of WiFi charging still today offers advantages over the cellular commercial model with its high data roaming charges.

Phase 3: Massive mobile Internet adoption. Now the established HSPA/EV-DO deployments are straining to deliver indoor service and operators are looking to offload users in order to decrease cost of production. Offload networks can be either unlicensed (WiFi) or licensed (Femto) - but the key is that throwing smarter radio technology (bps/Hz) or more spectrum (Hz), will not deliver the required bps/km^2.

The Cisco VNI analysis indicates that mobile data traffic will multiply 66-fold in the next 5 years (http://www.cisco.com/en/US/solutions/collateral/ns341/ns525/ns537/ns705/ns827/white_paper_c11-520862.html).

No amount of spectrum or radio advancements will be able to deliver such increases and instead the only way for operators to deliver the throughput required is to learn how to integrate many more smaller cells into their network.

Highly relevant topic, especially given the increasing success of iPhone users intelligently using WiFi.

It is also interesting to note that these iPhone users also used much more of the cellular services! Good for SPs.

However, I feel the ease of use will be a critical success factor in taking the adoption to the next level. Smart, "seamless" connection management, application behavior, security, QoS, personalization, etc., reflected as a policy so that there is little to no respondent burden are viable examples.

Nagesh

The new iPhone 3.0 software has created the illusion of a seamless connection.  The user only has to manually login once and then the iPhone does everything after that.  The new sw has automated the login process (user enters phone number, user recieves SMS message, user clicks on link in SMS message to gain access).

I'm curious to see if carriers will attempt to block Skype-like applications once VoIP apps improve their quality.  I'm sure those apps can be blocked on Windows Mobile devices.

ajay_sahai
Level 1
Level 1

Mark, totally agree with the 3 phases. Would also like to add that in Phase 3 the devices that really enabled usage of 3G also showed up  (iPhones and also USB dongles etc.). As a result in phase 3 the world moved beyond the health club model of selling data plans - where most people (were like me) they bought health club plans but did not really use them regularly, because it was just too painful to actually use. With improvement in UI, that has changed for wireless data. This is exposing the coverage and speed gaps etc. you mention. I wish the same change can be made for excersing more user friendly.

My opinon based all the numbers I have seen, is that most of the usage comes from laptops/netbooks (surprisingly its is not the iPhone). These devices have WiFi in them too and the usage is typically nomadic. All this argues for WiFi adoption.

However there is one problem that needs to be solved (at least on the network side) - WiFi has a million managers. This makes the experience painful and while this can be fixed with a AAA server there are very few WiFi operators with scale. This cripples usefulness of cellular service provider offerings around WiFi. The primary benefit of cellular is the fact that it simply works everywhere and does not require at a minimum inquire about the local IT policy  and maybe fork out a few dollars every time he/she connects to a different network.

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