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Media Routing Domain MRD messages documentation

DonH1
Level 1
Level 1

Hello,

Where can I find documentation about GED188 media/task messages such as MEDIA_LOGIN_REQ?

I can't find the format of these messages in the GED188 doc v16 I have.

Thanks,

Donald

1 Accepted Solution

Accepted Solutions

dlender
Level 6
Level 6

GED-188 does not contain MR (Media Routing) messages. MR and ARM are closed protocols and not published to partners or customers.

View solution in original post

3 Replies 3

dlender
Level 6
Level 6

GED-188 does not contain MR (Media Routing) messages. MR and ARM are closed protocols and not published to partners or customers.

Thanks for your answer David, is there any way to track the state of an agent using Cisco Interaction Manager in real-time ? (through GED188 or other)

Donald

No, unfortunately there is no public API or protocol for EIM/WIM.

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