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Silent Monitor with IP Communicator

bhoover02
Level 1
Level 1

Does the IP Communicator soft phone support the silent call monitor functionality in TAPI? How about the join feature? I can't seem to get either to work with my application.

Thanks,

Ben

1 Reply 1

Geevarghese Cheria
Cisco Employee
Cisco Employee


Hi Ben,

IP communicator version 7 with Call manager 6.1.3 or higher can be used for silent Monitoring.

Please refer - Release Notes for Cisco IP Communicator Release 7.0 - Cisco

Refrence -IP Communicator Agent silent monitor issues | Cisco Technical Support Forum

Thanks and Regards,

Geevarghese

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