Passing UUI/CTI data to 3rd party ACD(Avaya)

Satendra Gupta · ‎08-20-2014

Hi,

I have CVP stand alone set-up(voice+vxml gw & CVP call+vxml server) along with Avaya ACD.

I need to know the can Cisco Voice G/w pass CTI data(i.e. data entered on vxml application) to Avaya ACD along with ani & dnis info?

Please note Cisco Voice GW & Avaya ACD are connected via H323 trunking.

Thanks:
Satendra

Raghavendra G V · ‎08-20-2014

Hi Satendra,

please post your query in below forums you may get an answer.

Thanks,

Raghavendra

Raghavendra G V · ‎08-24-2014

I hope you got answer for your query from the below link.

Thanks,

Raghavendra