Mute/UnMute external participant in a Call or Conference

[upchaurasia]

Hi,

Does Cisco JTAPI provides any API to mute/unmute (TerminalConnection/Connection) specific participant in a call or conference? Specially for external party.

Regards,

Umesh

[mpotluri]

There is no JTAPI API to do this.

[YouTee]

Hi,

I tried to mute myself from the call using JTAPI by using sendData(byte[]) and send the following XML to this:

<CiscoIPPhoneExecute><ExecuteItem Priority="0" URL="Key:Mute"/></CiscoIPPhoneExecute>

This is working on Cisco IP communicator but not working on Cisco Jabber softphone. Any suggestions on this..?

[upchaurasia]

Hi,

Jabber does not support CIPS XML.

Regards,

Umesh