cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
613
Views
2
Helpful
4
Replies

joinTeleconfBeforeHost not working for CALLIN telephony type

Hello all,

   My name is Maxi. I'm working with a bug related with the impossibility to create webex meetings using the API. Debugging the code, I figured out that the problem is related with the joinTeleconfBeforeHost attribute. The error I'm getting is this:

<serv:message xmlns:serv="http://www.webex.com/schemas/2002/06/service" xmlns:com="http://www.webex.com/schemas/2002/06/common"

xmlns:meet="http://www.webex.com/schemas/2002/06/service/meeting" xmlns:att="http://www.webex.com/schemas/2002/06/service/attendee">

<serv:header>

<serv:response>

<serv:result>FAILURE</serv:result>

<serv:reason>JoinTeleconfBeforeHost is not supported for specified telephony type</serv:reason>

<serv:gsbStatus>PRIMARY</serv:gsbStatus>

<serv:exceptionID>999999</serv:exceptionID>

</serv:response>

</serv:header>

<serv:body>

<serv:bodyContent/>

</serv:body>

</serv:message>

   This is my request XML:

<?xml version="1.0" encoding="UTF-8"?>

<serv:message xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:serv="http://www.webex.com/schemas/2002/06/service"

  xsi:schemaLocation="http://www.webex.com/schemas/2002/06/service">

  <header>

  <securityContext>

  <webExID>THEID</webExID>

  <password>THE PASSWORD</password>

  <siteName>THE SITE</siteName>

  </securityContext>

  </header>

  <body>

  <bodyContent xsi:type="java:com.webex.service.binding.meeting.CreateMeeting">

  <accessControl>

  <meetingPassword>1665</meetingPassword>

  <listToPublic>false</listToPublic>

  <isPublic>false</isPublic>

  </accessControl>

  <metaData>

  <confName>Otro Test</confName>

  <agenda>Otro Test</agenda>

  <greeting>Welcome to THE SITE</greeting>

  </metaData>

  <participants>

  <maxUserNumber>12</maxUserNumber>

  </participants>

  <enableOptions>

  <chat>true</chat>

  <meetingRecord>false</meetingRecord>

  <audioVideo>true</audioVideo>

  <attendeeList>true</attendeeList>

  <fileShare>true</fileShare>

  <presentation>true</presentation>

  <applicationShare>true</applicationShare>

  <desktopShare>true</desktopShare>

  <annotation>true</annotation>

  <importDocument>true</importDocument>

  <saveDocument>true</saveDocument>

  <printDocument>true</printDocument>

  <pointer>true</pointer>

  <switchPage>true</switchPage>

  <fullScreen>true</fullScreen>

  <thumbnail>true</thumbnail>

  <zoom>true</zoom>

  <chatHost>true</chatHost>

  <chatPresenter>true</chatPresenter>

  <chatAllAttendees>true</chatAllAttendees>

  </enableOptions>

  <schedule>

  <startDate>01/02/2015 12:00:00</startDate>

  <hostWebExID>THE HOST</hostWebExID>

  <openTime>900</openTime>

  <joinTeleconfBeforeHost>true</joinTeleconfBeforeHost>

  <duration>60</duration>

  <timeZoneID>17</timeZoneID>

  </schedule>

  <telephony>

  <telephonySupport>CALLIN</telephonySupport>

  <numPhoneLines>16</numPhoneLines>

  </telephony>

  <attendeeOptions>

  <request>false</request>

  <registration>false</registration>

  <auto>false</auto>

  <emailInvitations>false</emailInvitations>

  <joinRequiresAccount>false</joinRequiresAccount>

  </attendeeOptions>

  </bodyContent>

  </body>

</serv:message>

 

    I don't know if something changed in the API or what is the problem. This is something that was working. Due to the telephonySupport is CALLIN, I tried adding callInNum, but this didn't work and I got the same error.

   I hope you can help me.

Thanks in advance,

Maxi

4 Replies 4

nmorrow
Cisco Employee
Cisco Employee

Hello,

     This bug has been previously reported and a fix is scheduled for some time later this month.

Thanks Nathan for your answer.

Do you think the patch to this is to set joinTeleconfBeforeHost to false? Is there another workaround we can take?

Thanks!

Hello,

     You can set it to false, or remove it from the request entirely as it defaults to false. I would test setting it to true in a couple weeks to see if the update was pushed yet.

Great! Many thanks for your help!

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: