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phone roll over with in CUCM

rcdwmcd11
Level 1
Level 1

Is it possible  to have Phone A roll over to Phone B  from 8 to 12 and then have Phone A roll over to Phone C from 12 to 5

2 Replies 2

skilambi
VIP Alumni
VIP Alumni

There might be other ways to do this like using contact center express but take a look at using unity connection personal call transfer rules

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/7x/user/guide/pctr/7xcucugpctrx/7xcucugpctr010.html

This is there in also later versions of uconn

Yes, you can use the second line appearance on each phone to do this or you can setup all 3 phones in a line group , you can also use Unity Connection to have calls forwarded to the required  phones at the appointed times.  The right solution will require more information as to exactly what you need for CUCM to do for your business.

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