"site.lstTimeZone" command failing with "Method disabled"

harischandraprasadtirumani · ‎01-30-2015

Hi,

I was trying to fetch the list of time zones available by using lstTimeZone command with the following way:

<body>

<bodyContent xsi:type="site.LstTimeZone">

</bodyContent>

</body>

But the command is failing and giving an error in response as:

<serv:response>

<serv:result>FAILURE</serv:result>

<serv:reason>Method disabled</serv:reason>

<serv:gsbStatus>PRIMARY</serv:gsbStatus>

<serv:exceptionID>000044</serv:exceptionID>

</serv:response>

Is there any place where we can enable this command on deployment? Or is this error conveys some thing else?

I have checked the XML API(v5.9) reference guide. But this specific exception code(000044) was not mentioned in the reference guide.

NOTE: The WebEx server that I was using is on-premise deployment.

Appreciate your help on this.

Thanks,

Harish

nmorrow · ‎01-30-2015

Hello,

XML API is traditionally a hosted solution. I was not aware that on premise service included even a scaled down XML service to respond with that type of error. I don't have any details for how to enable this method, but can say that it does function properly on our API demo site with the latest WebEx and XML versions.