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What factors would cause a phone to be rejected when registering with Unified Communications?

kstpeter1
Level 1
Level 1

‎02-20-2015 07:27 AM

Somewhat new to me, but I have verified that we have enough licenses installed to support a new phone. Shows device is active and trusted but registration is rejected.

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keglass
Level 7
Level 7

‎02-20-2015 09:46 AM

Keith,


This community does not provide technical support and is not staffed with technical support experts. I recommend you post this and future support questions to the Cisco Support Community (Cisco Support Community) where our Cisco technical support experts provide assistance. Another option is to open a ticket with the Cisco Technical Assistance Center (www.cisco.com/go/support) to get expert debugging assistance.

We hope to hear from you again.

Kelli Glass

Moderator for Cisco Customer Communities

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