The Cisco Customer Connection Program is hosting a live, virtual briefing on the newly announced Cisco Context Service. Hear directly from the product manager and participate in live Q&A.
Cisco’s Context Service: Better, Faster Customer Service
Learn how you can get a 360-degree view of your customer journey to deliver a seamless omnichannel experience. This session will cover how Cisco’s new Context Service enables your customer care representatives to provide better and faster customer service using customer journey data stored in the cloud. We’ll provide details on what’s included out-of-the-box with Cisco’s contact center products, and discuss the open APIs that enable value-add applications. Plenty of time will be reserved to answer your questions.
Date/Time: April 23, 2015 8:00am - 9:00am PT
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The Cisco Customer Connection Program is a free program open to Cisco customers using or interested in Cisco Collaboration solutions. With over 17,000 members world-wide, the program offers exclusive access to virtual briefings, early adopter trials, product enhancement idea submission, and connects you with Cisco and peer experts in a private discussion forum.
