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CTI Events for non CTI controllabel devices

cistera.com
Level 1
Level 1

Hi,

We are trying to receive CTI events for devices that are nont CTI controllable (BOT, TCT, etc) that are connecting through the network via ExpressWay (or directly registering to CUCM via VPN, etc..)

I do not need to control the devices, but rather just receive events when the devices are placing / receiving calls, etc - the usual CTI event deliverables.

Is there some trickery I can do with regards to profiles and/or users to achieve this?

Thanks

2 Replies 2

mpotluri
Level 5
Level 5

No.

Applications will see only events for CTI controllable devices registered to CUCM.

Figured so - just thought I would ask

Thanks!

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