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DTMF generated by observed terminal not heard by 9971 phones

upchaurasia
Spotlight
Spotlight

Hi,

Our application is generating DTMF on answer of the call. If we are making call from PSTN and SCCP devices then DTMF digits are heard by other end but if we are making call from 9971 which are not observed (not in cucm app user) then DTMF digits are not heard.

Checked following discussions-

How to detect DTMF when sent by MediaTerminalConnection.generateDTMF()?

https://communities.cisco.com/message/164254#164254

DTMF IN JTAPI

https://communities.cisco.com/docs/DOC-42455

DTMF Tone Detectionhttps://communities.cisco.com/docs/DOC-45270

Regards,

Umesh

1 Reply 1

smupadhy
Cisco Employee
Cisco Employee

Hi Umesh,

Are you seeing any errors in regards to that in the Jtapi/CUCM logs?

Regards,

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