Telepresence Server -Conductor 481_Call_Leg_Transaction_Does_Not_Exist

[Josef Hutter]

HI,

maybe you could help me or give me a tip whats could happen

I have Expressway C-Expressway E  Verion. 8.5.2

Telelpresence Server Version : 4.1(2.29)

Conductor Version : : XC3.0.3

Call Manager Version 10.5.2

TMS 14..6.2

If I try to call a Meeting Room on Telepresennce Server I see there is an incoming call but I never get a connection still incoming call

Any Idea whats happen ?

THX for your help

	21:13:30.624	00000000	10.10.250.4:39641	10.10.250.3:5061	SIP	RX	INVITE
	21:13:30.625	C0080000	10.10.250.3:5061	10.10.250.4:39641	SIP	TX	100_Trying
	21:13:30.628	C0080000	10.10.250.3:5061	10.10.250.4:39641	SIP	TX	180_Ringing
	21:13:30.680	C0080000	10.10.250.3:5061	10.10.250.4:39641	SIP	TX	200_OK
	21:13:31.181	C0080000	10.10.250.3:5061	10.10.250.4:39641	SIP	TX	200_OK
	21:13:32.183	C0080000	10.10.250.3:5061	10.10.250.4:39641	SIP	TX	200_OK
	21:13:34.184	C0080000	10.10.250.3:5061	10.10.250.4:39641	SIP	TX	200_OK
	21:13:38.185	C0080000	10.10.250.3:5061	10.10.250.4:39641	SIP	TX	200_OK
	21:13:42.186	C0080000	10.10.250.3:5061	10.10.250.4:39641	SIP	TX	200_OK
	21:13:46.187	C0080000	10.10.250.3:5061	10.10.250.4:39641	SIP	TX	200_OK
	21:13:50.187	C0080000	10.10.250.3:5061	10.10.250.4:39641	SIP	TX	200_OK
	21:13:54.189	C0080000	10.10.250.3:5061	10.10.250.4:39641	SIP	TX	200_OK
	21:13:58.190	C0080000	10.10.250.3:5061	10.10.250.4:39641	SIP	TX	200_OK
	21:14:02.191	C0080000	10.10.250.3:5061	10.10.250.4:39641	SIP	TX	200_OK
	21:14:02.684	00000000	10.10.250.4:39641	10.10.250.3:5061	SIP	RX	ACK
	21:14:02.723	00000000	10.10.250.4:39641	10.10.250.3:5061	SIP	RX	BYE
	21:14:02.723	00000000	10.10.250.3:5061	10.10.250.4:39641	SIP	TX	481_Call_Leg_Transaction_Does_Not_Exist

-

[keglass]

Josef,

Since this community is not staffed by technical experts and doesn't provide technical support, I recommend you also post this question to the Cisco Support Community (Cisco Support Community)

Another option is to open a ticket with the Cisco Technical Assistance Center (www.cisco.com/go/support) to get expert debugging assistance.

I hope this helps.

Kelli Glass

Moderator for Cisco Customer Communities