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Current Calling and Last Redirected numbers for Hunt Pilot Calls

Murat Demirel
Cisco Employee
Cisco Employee

Hi team,

We need to get the calling number and last redirected number for hunt pilot calls. We are monitoring all the phones in the hunt group. Attached is a screenshot for monitoring the terminal 9909908940. I am calling from my mobile phone via the PSTN.

Calling Number: My mobile

Called Number: 02123168968

Hunt Pilot Number: 9909908968

Monitored Phone: 9909908940

The "current calling" field is always seen as the external PSTN number. However, I am expecting to see my mobile number here.

In addition, is it possible to see the Last Redirected number?

Thanks and regards,

Murat

1 Reply 1

mpotluri
Level 5
Level 5

Murat,

  In your scenario what is the external PSTN number? What is the number you are seeing for current calling?