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Call Records showing origCause_value=570425365

gcw
Level 1
Level 1

We are seeing some failed PSTN calls coming in via a CUBE SIP trunk failing to go through, with the CDR displaying origCause_value=570425365  -  on closer inspection it seems to be rejected based on 'rejectAnonymousCall=t' if the caller ID is not being sent with the call.

Google & Cisco do not seem to help in clarifying the matter, none of the documents discussing Cause Codes list the value;

the first page returned from Cisco.com searching just that number gives a 404 error, but curiously some.

The question I have is - presumably the carrier is sending me back this Code - could they have made up the value or is there an authority on the Cause codes being used?

1 Reply 1

keglass
Level 7
Level 7

I recommend you also post this to the Cisco Support Community (https://supportforums.cisco.com/index.jspa) where our Cisco technical support experts provide debugging assistance. Another option is to open a ticket with the Cisco Technical Assistance Center (www.cisco.com/go/support) to get expert assistance.

I hope this helps. Thank you for participating in the community

Kelli Glass

Moderator for Cisco Customer Communities