11-09-2015 09:52 PM
Hi,
I'm issuing the following Join Meeting (JM) command (in a web browser) to join a meeting and call me on my mobile:
https://{site}.webex.com/{site}/m.php?AT=JM&MK={meeting}&PW={password}&AN={name}&AE={email}&CO={country code}%2C%2C{mobile number}%2C%2C%2C
The meeting centre application starts as expected and I'm logged onto the meeting.
My mobile phone is never called. Any suggestions please?
If I enter my mobile details in the meeting centre application and click call I am called.
I'm using the Join Meeting (JM) command as defined in Chapter 2 on page 107 of the "Cisco WebEx Integration Guide and URL API Reference" from 14th December 2011.
Thank you,
Paul
11-17-2015 08:25 PM
I have reported this problem to the API developer folks at Cisco. The problem is currently being investigated. I will update this thread with details as I get them.
11-25-2015 02:35 PM
I received the following e-mail from the Cisco WebEx Engineering team:
Hello,
Our engineering team was able to duplicate your issue and created a Cisco Bug case to rectify it.
The Cisco Bug is tentatively scheduled to be fixed in WBS30SP5, but a roll out schedule has not been released as of yet.
I will keep you posted when new information becomes available.
Thank you,
12-02-2015 03:56 PM
I have been given a tentative date to rollout the fix of 8th January 2016.
I will post an update then.
02-14-2016 04:09 PM
The latest information is that:
- The beta would be available by 05/02/2016 with rollout to general use by April / May
As of today, the beta isn't available.
I'm checking the dates and will update when I have more information.
06-05-2016 04:25 PM
Our site has been upgraded to WBS 31, which should include the fix to the outcall problem.
Unfortunately the problem still exists.
I've reported the problem again and been assigned a new ticket# HD0009062786 and will be contacted by Engineering tomorrow.
07-10-2016 04:39 PM
I'm still waiting for an ETA for the bug fix from Cisco for the second ticket I've raised for this problem: ticket# HD0009062786
05-16-2018 03:58 PM
This has been fixed!
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