Expressway - E connecting 7841/8861

[Clarence McMurray]

Hello All

Ive got  a strange issue here(to me at least).  Running Expressway-E for Jabber via mobile and remote phone connectivity from the home utilizing 7841's.  Everything gets connected/registered okay, then when you make a phone call at the 15:00 mark the call loses audio.  The call doesn't drop, you just lose audio from the expressway-E leg of the call.  Any ideas?  Checked Certs, upgraded CUCM to 10.5.2 to fix the problem but it still exists.  Running 8.6.x on the Expressway.  Any input would be appreciated.

Clarence

[Mamdouh Magdi Mohammed Sharaf]

please share Expressway logs during this call failure

[keglass]

Clarence,

I recommend you also post this to the Cisco Support Community since this community is not staffed by technical support experts.

Cisco Support Community

You will find more information and feedback there. I hope this helps.

Kelli Glass

Moderator for Cisco Customer Communities