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How can we review the Cisco Jabber chat history (older than last 100 messages)?

ntsca2003
Level 1
Level 1

Hello,

We are using Cisco Jabber version 10.5.2.

How can we view old chats and search complete chat history with keywords?

6 Replies 6

skilambi
VIP Alumni
VIP Alumni

If server side logging is an option use that with Post gres SQL or Oracle and you can archive as much as you want. Client side there are hacks like this but will not have TAC support

Increasing Jabber History

Thank you Srinivasan! Our requirement is that client need to pull up history or search through history which can go all the way to day 1.

Can you kindly advise on this requirement?

Dear Srini

Our client wants jabber chat rooms and persistent chat but they also want chat history to be deleted as soon as the conversation is terminated.

They are using cucm 11.x and postgresql.

Please suggest.

You will find a lot of information regarding chat history storage and deletion in the Cisco Support Community. Please refer there for more help.

Cisco Support Community

Thank you for participating in the community.

Kelli Glass

Moderator for Cisco Customer Communities

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