BYOD Self reg - Info missing for Portal User and BYOD Registration ?

[ggriesse@cisco.com]

Hi

Customer POC ..having a issue whereby

After successfully registering a device through the BYOD self-registration, downloading the appropriate certificates and automatically being connected to the BYOD WiFi in ISE the endpoint no longer show the Portal User and BYOD Registration. - see attached image

Customer  claims this has occured after applying the latest ISE patch. running 2.0.0.306

Is this a Know issue ?

Thx

Greg

[Aaron Woland]

Is this a single node, or a multi-node deployment?

They loaded the "latest" patch, so 2.0 p2?

I see you say it's a customer PoC, so they don't own it yet, i.e.: no TAC Case # to share?

Aaron

[ggriesse@cisco.com]

Hi

Single node , yes 2.0 .. P2 ...

Regards

.:|:..:|:. Greg Griessel , CISSP | Consulting Systems Engineer |

***private contact information removed by moderator

[Aaron Woland]

Can you get a TAC Case on it?

[hslai · Accepted solution]

It might have hit this bug CSCuw31016, which being addressed in Patch 3.