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Is there a way to "record" a greeting through Unity Connection API?

fabien.bonic
Level 5
Level 5

Hi,

On the Unity Connection administration GUI, it's possible to "record" a greeting (System Call Handler > Edit Greeting). Is there a way to do the same thing using a Unity Connection API (by uploading a file for example)?

Thanks,

Fabien

1 Accepted Solution

Accepted Solutions

lindborg
Cisco Employee
Cisco Employee

yes - Connection's REST API allows uploads of all greetings and voice names from WAV files - Cisco Unity Connection Provisioning Interface (CUPI) API -- Index of All CUPI Documentation - DocWiki

you can also use TRAP (telephone record and playback) to record greetings via the REST API as well - if you're a C#/.NET house you can use the .NET SDK for CUPI that has examples on how to do both these things reasonably easily.

REST .NET SDK

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2 Replies 2

lindborg
Cisco Employee
Cisco Employee

yes - Connection's REST API allows uploads of all greetings and voice names from WAV files - Cisco Unity Connection Provisioning Interface (CUPI) API -- Index of All CUPI Documentation - DocWiki

you can also use TRAP (telephone record and playback) to record greetings via the REST API as well - if you're a C#/.NET house you can use the .NET SDK for CUPI that has examples on how to do both these things reasonably easily.

REST .NET SDK

Thank you for this answer. I will try these requests REST